Dear Call Agent 

I have no idea how you got to this Place

Maybe you read about it online or saw one of our Facebook Ads. Maybe a friend referred you to it. Or perhaps you stumbled onto it by luck.

But, however you got here, you have arrived at what will be the most important webpage you ever read…

Here’s why: I want you to imagine this scenario…

What if you woke up in the morning fresh and excited about your job?…

What if every time you put in was recognized and rewarded with a payment plan that you always wanted?…

And what if your teammates were some of the most talented, hardworking, and fun growth marketers in all of Nigeria? And you got to rub shoulders with them every day?

Think a dream-job like this is unrealistic? Think again.

 

Call Agent Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling calls

Followup potential customers through phone calls and chats after indicating interest in any of our product and service
 
 
Schedule appointments and calls with prospects through our computerized CRM system
 
Present and Demonstrate our products to Prospective customers
 
Generate and send invoices for Payments to customers via our CRM

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Meet personal/team qualitative and quantitative targets
 

Call Agent Requirements:

 
  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Willingness to get trained for 1 week to understand our Products/services, their benefits and how they work

 

Here’s What To Do Next…

Please take the time to write a Cover Letter that tells us about YOU when filling your application below

We want the details. 

Specifically why you think you would be the perfect fit for this role.

If you can’t take the time to do this.

Please don’t waste our time or yours by applying.

Best of luck.

Fill the form below to send your application 

Tell us about you and why you would be the perfect fit for this role.